INTERFIRM IT CAPABILITY PROFILES AND COMMUNICATIONS FOR COCREATING RELATIONAL VALUE: EVIDENCE FROM THE LOGISTICS exertion 1 Arun Rai Center for Process regeneration and Department of figuring machine tuition Systems, Robinson College of Business, Georgia State University, Atlanta, GA 30303 U.S.A. {arunrai@gsu.edu} capital of Minnesota A. Pavlou Fox School of Business, Temple University, Philadelphia, PA 19122 U.S.A. {pavlou@temple.edu} Ghiyoung Im Computer Information Systems, College of Business, University of Louisville, Louisville, KY 40292 U.S.A. {ghiyoung@gmail.com} Steve Du Center for Process Innovation, Robinson College of Business, Georgia State University, Atlanta, GA 30303 U.S.A. {steve.du@zoho.com} This determine seeks to identify the means by which information engineering apprehension helps cocreate relational prise in the context of interfirm relationships in the logistics persistencea large and information-intensive i ndustry. We identify a set of IT functionalitiessingle-location shipping, multilocation shipping, describe chain visibility, and financial settlementthat can be go for to manage the flows of physical goods, information, and finances crosswise locations in interfirm logistics processes.
increasingly more(prenominal) advanced sets of IT functionalities, when implemented and used in the interfirm relationship to transit logistics processes, are proposed to form four distinct IT efficiency profiles of increase sophistication. Interfirm IT potentiality profiles of higher sophistication are proposed to h elp cocreate great relational value by faci! litating the flows of physical goods, information, and finances across locations in the interfirm logistics process. excessively their direct role in fortune cocreate relational value, these interfirm IT capability profiles are proposed to further enhance relational value cocreation when complemented by interfirm communications for business development and IT development. Our experiential study was determined in one of the...If you want to energize a wide-eyed essay, order it on our website: OrderCustomPaper.com
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